Shipping Policy

1. Order Processing Time All orders are processed within 1 to 3 business days (Monday through Friday, excluding weekends and holidays). You will receive a notification email with shipping details as soon as your order has dispatched from our fulfillment center.

2. Shipping Rates & Delivery Estimates Shipping charges for your order are calculated and displayed at checkout.

Standard International Shipping: Estimated delivery time is 7 to 15 business days.

Delivery Delays: Estimated shipping times may occasionally be extended due to international customs processing, peak holiday seasons, or courier delays beyond our control.

3. Order Tracking Once your order ships, you will receive a confirmation email containing your tracking number. Please allow 24 to 48 hours for tracking information to update and display active status in the courier’s system.

4. Address Accuracy & Modifications Please ensure your shipping address is entered correctly at checkout. GetNextEraGoods is not responsible for orders shipped to incomplete or incorrect addresses provided by the customer. If you discover an error in your shipping details, contact us immediately at support.getnexteragoods@gmail.com. Address changes can only be made before the order enters processing.

5. Customs, Duties, and Import Taxes GetNextEraGoods is not responsible for any international customs fees, tariffs, duties, or taxes applied to your order. All extra fees imposed during or after shipping are the sole responsibility of the customer.

6. Lost, Stolen, or Delivered Packages GetNextEraGoods is not liable for packages marked as "Delivered" by the shipping carrier that are subsequently lost or stolen. If your tracking indicates delivery but you have not received your item, please check with household members, neighbors, or your local postal branch. If tracking stops updating entirely while in transit, reach out to support.getnexteragoods@gmail.com so we can assist you in filing an investigation with the carrier.